Store 5a

I was so looking forward to loving this store, and I’ve been following them since their early days in the Short North. All of these reviews are amazing and rave about the boutique. However, I noticed most of these reviews come from buyers. As a seller, I had a pretty bad experience. I was so excited to bring some things in to sell and start building a relationship with this boutique. I collect different luxury handbags and accessories mostly from the original designer or from online boutiques. I was hoping this in person experience would be better. I was so disappointed that I didn’t even get to meet face to face with a buyer. They looked over my items within minutes (kudos for the speediness, but I’m also concerned about how thorough and considerate they are when it comes to buying products) It would have also been nice to have received an explanation of their buying strategy when I first arrived. It may have changed my mind about what I brought. Other resale boutiques might have a different target customer or strategy. Also note - I was selling handbags, not jewelry. Selling and buying jewelry from here may be a completely different experience…Anyways, the buyer was only interested in one item at a disgustingly low offer price. Would have been nice for them to at least say it to my face. I will just stick to buying and selling my luxury items online. (Fashionphile is the best.) Things I did love: the cleanliness of the store is impeccable. I was helped immediately. Their displays of the handbags they did buy are fantastic.

I received the Rolex “Hulk” I purchased and I couldn’t be more pleased. I have been looking to add one to my collection for a long time and when I saw one at 5a, I had to pull the trigger. The process was super smooth and it was delivered the next day (on a Saturday)! My experiences with 5a have exceeded my expectations and I will definitely be on the lookout for another piece to add to my collection!

The customer services was truly an experience there. I highly suggest you ask for Ms.Kathy because that's who helped us. My family purchased a few items from Store5a and we are happy with our purchases. The quality and authenticity is there. You will not have to second guess if it's authentic or not because they have proof and authenticator for you.

Darcy Gilmer was amazing! She was helpful, knowledgeable and without pressure she gave us the best service! She kept the purchase a surprise for my son who was with me and she was just as excited as we were when he found out the timepiece was for him! Everyone in the store was polite and friendly but Darcy was top notch! I’m excited for my next purchase with her assistance.